Good
The staff at the front desk were exceptional with their assistance. It was above and beyond. And the rooftop breakfast was very good. The staff were eager and happy to assist. The evening cocktail hour on the rooftop was very pleasant. And once again the staff were great.
Wow, very impressed with this new property. Wonderful staff, incredible room with great amenities and spaciousness, and what a view - right across the street from the beach. The area of Cecina where it is located is very lively with many restaurants. Will definitely be back next time we are in Tuscany.
This is a lovely hotel on the beachfront with amazing views.
What makes it amazing is the rooftop pool and bar and the staff who work there are wonderful. The breakfast staff were friendly and were good with the kids, not overly friendly but when they needed help, they provided it. A lovely balance, the evening bar staff were accommodating, friendly and offered their own suggestions for drinks which was nice.
Cleaning staff were lovely too, we had a gorgeous room, sometimes we were around when the maid needed to be in but she was always polite and would come back if needed.
The location is fine if you are wanting to stay in that area, but if you’re wanting to travel by train then it’s a bit of a trek to the station. We got the bus there but getting back was always challenging and we walked back a few times (30minute walk) as there’s very few taxis around and buses aren’t as frequent.
The reason it dropped a star was mainly around transport; the evening before we left we asked about prebooking a taxi as we had luggage and was advised a note would be left for the morning receptionist to book us one for 7:20am to the station. At 7:10am we got a call saying she couldn’t book us one (taxis are mainly 8am - 8pm) which meant we had to walk to the station as the bus times didn’t work. We rushed down to pay our invoice and had to end her conversation knowing we had a long walk ahead with 3 suitcases, 2 heavy backpacks, 2 children and very short on time!
Overall lovely hotel
Amazing hotel great view perfect stuff coming back