아메릭인 by Wyndham St. Cloud MN I-94

Comfortable

Comfortable

Travelled through huge snow storm on Dec 28th. Female night staff super friendly and easy check in. Morning man (not sure if owner) not friendly at all. On phone watching videos in the dining area even when I walked up to the desk. During check out was more concerned about where room key was and wouldn’t give receipt until he got key and asking more questions about night staff because they hadn’t charged for pet fee yet and didn’t have credit card. Like was trying to get her in trouble. Told him the night staff was great and compassionate after we travelled 14 hours in snow storm.l arriving after 9pm. Told him we didn’t want her getting into trouble for not taking payment for the pet that night and told him multiple times to just take our payment. By the end of it all (talking down to us) he ended up not charging for the pet. Won’t be recommending.

The young women at the check-in desk was friendly and helpful.

It started when we checked in, he could not find our reservation when I had it pulled up on my phone. He kept asking if I had the right day even after showing him my reservation email. He had my ID and still couldn’t figure out what name to type into the computer. Finally found my reservation, we got into our room, not long after, the person behind us when we were checking in was coming into our room with a key. They had given keys to 2 different people at the exact same time for the same room. We then left and came back later and the hallway smelled horribly of weed. Their hot tub was also not working. With it being winter it would have been nice to have it working. We will not be staying with them again.