리나 포인트 벨리즈 오버워터 리조트

Amazing place with even more amazing people

The staff and owner are absolutely amazing. They are super accommodating and made our stay great. Pedro is the absolute best. He makes this place. He is so knowledgeable, funny and goes above and beyond to make people feel welcome and to make their stay unforgettable. The property is on a very cool location and we got to see a lot of things there.

Enjoyed staying here so much. It was quiet away from the noise or the town but close enough we didn’t have to drive far to get anywhere.

The staff are friendly and kind. Bartender is top notch. Clover, waitress, is beyond sweet. The food and drinks are awesome. I can’t speak highly enough of this place.

• Transportation not disclosed as essential: While we understand golf carts are common in San Pedro, this was not clearly communicated as a practical need requirement. • Dec 31 No transportation available: there were no golf carts or taxis, effectively forcing us to remain at the property to find dinner. • Jan 1 no food nor breakfast and no way to leave: there was no food for breakfast or lunch on site, and the front desk had no cab contacts, so we had no way to leave the property. • Airport transfer unavailable: We were told there was no way to arrange transportation at 5:00 a.m. for our 6:30 a.m. flight. • Cleanliness concerns: We found a dirty glass in our room, raising hygiene concerns. • Room never cleaned or refreshed: No trash removal, towel change, bed service, or amenities replenished throughout the stay. Even with a “housekeeping by request” policy, basic cleanliness should be ensured over multiple nights. • No dinner service on Jan 2: Pre‑arrival info said the restaurant serves Tue–Sat, but dinner was canceled due to a resort event. Our only options were walking at night or paying a **USD $25 taxi** contrary to what was communicated. • Staff conduct on Dec 31: Some staff and management appeared to be under the influence while on duty, which felt unprofessional and concerning for guest safety. • Billing irregularities: After paying in full at check‑out on Jan 3, we were called to pay additional amounts, including charges dated Dec 26—before our arrival.