발리스 도버 카지노 리조트

great service

The room was spacious, very clean, bed comfortable, showere was great excellent water pressure.

The check-in staff in the late evening was not helpful, but my guess is he was only enforcing a bad policy by management. I asked for a late check-out of 1 hour, even 30 minutes would help, and he told me "sure... we can do that for a fee of $XX / hour". I asked again, "I only need 30 minutes, you can't make this complementary", but was told, "that will cost you $XX." I left without comment, but I was so angry I didnt even go into the cascino, and left the premise for dinner and to watch the football game. It would be different if this wasn't my 10-12th time staying here, or if I had been told that the room needed to be turned over quickly for the next guest. When the customer/guest feels taken advantage of... they vote with their feet. No need to argue, no reason to cause a scene. You have a bad policy, a bad employee, or both.

The Wifi kept disconnecting right after the login. When I informed the front desk they said it shouldn't do that. No further action was taken.

Amazing