호텔 베리

I only stayed here one night and I wish I hadn’t at all. I’m not a super picky person, but there were several things I didn’t enjoy about my stay. 1. I got there really early in the morning and I ALWAYS go in and ask if I can check in early. Now I don’t always expect the room to be ready, but I figure there’s no harm in asking. Front desk guy laughed in my face and basically told me it was dumb of me to even ask. He wasn’t very pleasant. 2. When I finally got to the room, I’m not sure what I paid for. The room was dingy, no ability to control the heat, it seemed clean but I found hairs in my bed. You could also hear everyone in the hallway and in the rooms next door. It was like staying at a glorified hostel. It was fine for one night, but truly terrible for anything longer. The only saving grace is that it was next to the metro which made it easy to travel and very walkable. The metro had several homeless people living/sleeping in it so I probably wouldn’t feel the safest by myself at night.

Unfortunately, we have no choice but to rate this hotel as two stars. All of the staff were incredibly kind, except for the older gentleman who was a bit abrasive. Upon entering our room at 11 AM, we found that the heat was not functional, as the room was ice cold and did not warm up after an hour with the heat on high. We immediately informed the Front Desk and the older gentleman was quite argumentative with us. We assured him it was broken and he said he would check the pipes downstairs and resolve the issue with maintenance by the time we returned. We returned to the hotel around 8pm only to find the issue unresolved and a freezing cold room. Once again, we had to take it up with the front desk and a very kind gentleman encouraged us to move rooms. We did so and had heat the rest of our stay. The next day, we returned to our room to find the door completely unlocked and open, which we assume was a housekeeping issue because the doors lock automatically when closed. That’s the main reason why we had no choice but to give two stars, as leaving a room with all of our valuables and belongings wide open is completely unacceptable. In terms of hotel amenities, there was no safe for valuables (which was extra worrisome given our door was left open) nor blow dryer. We had also asked for extra towels one evening, and they were never brought to our room.