더 갈런드

Yes

Good

The fire alarm was activated during our stay, we didn’t receive proper instructions from the personnel to evacuate or to return to our rooms once the alarm stopped.

This hotel offers excellent service, well-designed spaces with a fun atmosphere, and an above-average onsite restaurant. We chose it for its proximity to Universal Studios. The hotel caters to families visiting the park and provides a convenient shuttle service. However, the hotel also hosts business events, which can create noise issues. During our stay, an event in the theater became disruptive. When I mentioned this in their post-checkout survey, the hotel responded that they "did not expect it to become loud until midnight." For a family with a young child, this was problematic. Even in the "quiet" section of the hotel, the noise kept us awake. I'd still recommend this hotel, but advise checking the event calendar before booking. If noise is a concern or you're traveling with young children, request a room away from the courtyard and pool area.

Fun atmosphere, easy use of the bus to universal, amazing staff, wonderful communication, great food (buffet), clean rooms, 70s vibe. We loved it. (Family of 4 in family room with a baby)