퀄리티 인 올랜도, 인터내셔널 드라이브 근처

For my recent stay at Quality Inn Orlando Near International Drive, 8342 Jamaican Ct, Orlando, FL 32819, which I booked through Expedia for January 9–16, 2026. From arrival, the condition of the property was concerning. The front entrance mat was dirty, and the carpets on Level 3 were poorly maintained, though they were vacuumed on January 13. Inside my room, I found hair in the bed sheets and a toenail clipping on the floor beside the bed, which is unacceptable by any standard. Throughout most of stay, Wi-Fi was not available in my room; including a total internet outage on January 14. I was finally able to access it on January 15. Because of this, I had to pay out of pocket for mobile data, despite internet access being advertised as an amenity. I also encountered a cockroach in my room one night, raising further concerns about cleanliness. Breakfast offerings were extremely limited (bread, bagels, waffles, coffee, tea, and juice only—no eggs or other hot options), and even basic equipment was lacking, with only two slots of a four-slot toaster working. Additionally, housekeeping was only provided upon request, which was not clearly communicated at booking. While staff members were polite and apologetic—particularly Jess and her coworker who attempted to assist on the night of January 11 or 12—the issues were never resolved. Given the number and seriousness of these issues, I believe this stay did not meet the standards advertised on Expedia.

The desk staff was very nice and friendly but there are so many problems with this motel. All outside building doors are left open all night, with outside stairs providing unlimited access to anyone. The room keys needed to be re-coded every day, there are no bathroom fans, the air conditioned don’t work. (We had two separate rooms). There are ice buckets but no ice machine. Finally, there is a breakfast but it is entirely carbs no protein foods. (Only dry cereal, bread, waffles, bagel) There is juice and a couple of apples if you’re early enough. Housekeeping doesn’t clean or re-stock, but only makes the beds.

Hotel não realizou o estorno do valor cauçao . No momento do check in é pedido um valor de 90 Dolores para cauçao que deveria ser estornado no momento do check out . Porem nenhum valor foi devolvido pelo hotel. Falta de respeito com hospede.