더 포인트 호텔 & 스위트

Tudo certo com a estadia!

The pros: large clean updated room full kitchen with lots of amenities.. cons zero water pressure in shower barely wash off soap, as well the hvac in this unit did not work at all. I complained everyday after the third day I was there they finally said it was broke and saw a code after they kept telling me it worked for them. I happen to be in a cold snap that got below 30 degrees outside the room was an ice box for two days they just ignored me acting surprised when I kept asking if it was going to be fixed saying huh I know nothing about it. I was happy to leave after 7 days of no heat or air conditioning even when checking out they said they knew nothing about it. I had a tech in there over 3 times strang they sent a tech but said they knew nothing about it. They even charged me another fee at check out telling me I could contact the management there was no cleaning of the room (room service) and I was charged a fee. Absolutely the worst communication after I tried to communicate every day and just got tossed under the rug sort to speak.

O apartamento muito confortavel, espaçoso e super equipado, proximodos parque da universal.

Staff were friendly

This is our third stay at The Point. The 1 bdrm suite is roomy, with a full kitchen. The bathroom is large, with a jacuzzi tub and a separate walk-in shower. We like the location because it's near Epic Universe.