무투 키코록 로지, 마사이 마라, 나록

We booked a two-night stay at Muthu Keekorok Lodge Masai Mara and, upon arrival, decided to cancel one of the rooms; however, the hotel was unwilling to assist with the cancellation process, resulting in us forfeiting the cost of the unused room. Unfortunately, the overall condition of the property was disappointing. The lodge appears significantly outdated, with rooms lacking basic amenities such as proper ventilation, windows, air-conditioning, or televisions—only a small fan was provided. The bathroom had a persistent and unpleasant odor, drainage issues were noticeable, and insects were present throughout the room. The walls appeared unclean and constructed of rough stone surfaces that did not seem properly maintained. Additionally, the buffet food included in the stay was served cold, lacked freshness, and was of poor quality. While meals were included in the rate, guests were required to pay separately for beverages, which felt inconsistent with expectations for the overall pricing. To further compound the experience, staff interactions were largely unfriendly and inattentive. Overall, this stay did not meet basic hospitality standards, and the experience fell well below expectations for a lodge in this location.

The property is very old styled. We had to beg them to pick us from the airstrip. They had our booking, knew we were coming , marketed their ballon safaris and ignored our messages to pick us. Eventually they pucked us. One managed claimed we had not paid our accommodation despite the fact that we had paid before arrival. Another staff said our accommodation was fully paid in advance. Sarova is much better. We visited Sarova they welcomed very well even though we were not staying there. They offered us free drinks. Sarova service is great. We will not stay in Muthu Kekoorok again.

We stayed 2 nights, the property was beautiful right in the middle of Masai Mara. The rooms were good except that they were a little too dark. Little more lighting would have been good. We had the presidential suite so we had the whole suite to ourselves which was nice. Food was good, lot of variety (vegetarian and indian food options). One downside was power getting cut both nights we were there for a little time.