두짓 르 팔레 투 호아 하노이

Clean room, good breakfast, and friendly staff. Will definitely stay again.

I have stayed at this hotel for a total of about 9 nights since it first opened. I really loved the crisp, rustling texture of the bedding provided in the room. Furthermore, I was very satisfied with the kindness of the staff. And, the sunset over West Lake viewed from the rooftop pool is incredibly beautiful. However, there are three drawbacks that I would like to point out. First, the soundproofing is inadequate. It seems there is a public performance venue or something similar in front of the hotel where busking goes on until 10 PM. It was so loud that it interfered with my rest. Also, I was very uncomfortable because I could clearly hear the sounds of couples making love—whether it was from the next room or a different floor, I'm not sure. Second, the breakfast selection is small, and the taste of the food is not up to par for a hotel of this caliber. Third, the gym in the basement lacks variety in exercise equipment, and yoga mats are not provided, which made it impossible for me to do free-weight exercises that could substitute for the lack of machines. In fact, the noise issue might vary depending on the time of the stay, but I believe it would be great if further investment were made in the quality of the food and the facilities of the gym. On the other hand, the advantages are: It is close to the airport. It takes about 25 minutes. The surrounding infrastructure is quite good. Hanoi's largest Lotte Mall is located earby, and the public security (safety/治安) is

English and services were really good.

Hshdh

Check in hosts and concierge were great, the rooms were immaculate and the views of the neighbouring lake were fantastic. However service in the restaurant was extremely slow and disorganized.