데스티네이션 제네바 내셔널

The cottage was fantastic! Very comfortable, perfectly furnished and clean!

Room was clean and very nice. Our room location from parking lot was not very convenient, as we had to walk on a pathway down a slight hill with our suitcases while it was snowing and slippery. Overall, nice room, maybe location better in good weather.

We spent over 30 minutes at check-in because our room was hard to find and not well signposted. The receptionist couldn’t come with us to show the way, so it took us a while to locate it. Outside the room, there was construction and a lot of mud, and when the staff member brought the remote control, he accidentally tracked that mud into the room. He did clean it up afterward, which we appreciated. Still, the area outside was quite dirty, and it would be good if the hotel kept it cleaner. The room itself was comfortable once we settled in, but amenities were lacking. We couldn’t easily access the gym or the pool because they were too far away, and the hotel didn’t explain this well in advance. Overall, it was a comfortable stay, but they need to improve directions and cleanliness around the property.

The room we stayed in at the Suites had no temperature control. It was 77 degrees and even when the air was turned on, nothing happened and didn't cool off. In addition, there was so much noise in the room above us and there wasn't anyone that we could call to help remedy this because it isn't staffed at that building. There is no parking at the Suites building either and we had to walk through the rain and mud to get to the building. Finally, there was no hot water in the morning to take a shower. This was a extremely disappointing experience. I would not recommend.

Staff was very helpful with the room because the first one we didn’t like. Room was awesome!! We are always happy with the service & the room