블랙 록 오션프런트 리조트

We had an amazing stay at Black Rock Oceanfront Resort in Ucluelet. The oceanfront location is stunning, with incredible views and a peaceful atmosphere. The resort is pet-friendly, and our dog absolutely loved it, which made the stay even better. Our room was spotless and comfortable, and the food was outstanding. Friendly staff, great dining, and an unbeatable setting. Highly recommend and would definitely return.

Pros: the rooms were big and clean and the location was convienent for trails and the town. Cons: Although the staff were friendly, the staff nor the managers cared about whether you were actually satisfied with your stay. The resort is not equipped to handle full capacity. We stayed four nights and were not able to have a hot shower. They advised that the hot water tank was not large enough and that they were fixing this issue. From reading other reviews, this seems to be an ongoing problem. They apparently added a hot water tank on new years eve while we were there, even asking that no guests use the hot water for one to two hours between 4 pm and 6 pm on new years eve ro fix it. This did not fix the problem and was extremely inconvenient timing to not have hot water given that was when we were getting ready to go out for New Years Eve. They also hosted an event on new years eve and did not reserve parking for people staying at the hotel, despite it being included in our stay. When we returned from dinner, there was no parking available. When we asked the front desk, the manager came over and said just park in the staff lot. There was also no parking available there. The surprising part of it all is they offered nothing for the inconvenience of them overbooking the resort. So in short, the resort is fine, but for the price, you could go somewhere just as nice that actual cares whether their guests are happy with their stay.

Room is always clean and welcoming. We had the view of the forest and ocean, great mix! We ate at the restaurant for breakfast and lunch (once each) during our stay. Food is good but it is pricey, if you can buy groceries and make in your room. My only small complaint, we ordered wings and salad from the lounge and she took our room number to call when ready. They didn’t and our food was left out for us to pick up and said they didn’t have the number. Not a complaint, just annoying

Best place to take your family and dog for family vacation! Wonderful hotel - well equipped, large room with spectacular views!

Originally given a room that was not clean or nice. But when i mentioned my unsatisfaction, staff moved us to a better room.