라 리저브 아파트호텔

Stayed the one night with 2 children, check in was smooth and couldn’t fault the room

So very Peaceful despite being so close to m6!!

Excellent location and staff very helpful and friendly. The apartment was very clean and quite spacious. Loved having a balcony! The only negatives were that the apartment was very warm but when opening the windows there was a lot of noise from the canal lock below. The other negative was that the furnishings were very tired - stains on the sofa, bathrooms could do with a spruce up. The shower pressure was very low. All in all had a great stay and it was fit for purpose.

Just what we needed for a couple of nights stay with friends. Lovely sized apartment with balcony for the lovely Manchester views. Car park just next to the hotel. Lovely staff who made such an effort to chat with us whenever we passed through reception. Have stayed a few times before would happily stay again.

The location is excellent and we found the apartment itself was of a pretty good standard. It could do with some softening - perhaps some colour / put some joy into the apartments in some way? It was the service that let this place down on the whole. On arrival, we found the staff to be pretty rude and unhelpful. Be warned, there are lots of rules which is fine but we felt like we were being treated as criminals from the beginning with lots of things to sign, they wanted photo ID and signs in reception telling you what you shouldn’t do, threats of action etc. Not the welcome you would expect! I can’t remember anyone saying “have a nice stay.”Quite clearly they’ve had issues with parties and damage etc. The problem is that we are not those sort of people but were treated as so. I had a friend I wanted to visit for coffee but he was denied entry and they threatened to call security. It was a total overreaction. It was a really hot weekend and the apartment was stuffy. We had a direct view of the canal however also a direct view of a succession of people taking drugs on a bench. I would have complained but I felt at this point, no great love for the staff who would greet you not with hello, but with “room number?” On one occasion returning we were told that they didn’t have anyone in that apartment and were left on the doorstep. In summary, I wouldn’t stay again. We looked across the road and thought we would have had better service at the Premier Inn.