Property was nice but actual room was extremely basic and had horrible overhead lighting. The dive shop was fantastic and the staff were wonderful.
This resort is clearly attuned to the 'customer experience'. Everything theyvdo focuses on whether the experience w/b enjoyed/appreciated bybthe customer. The dive operation is superb, the food service and food are outstanding, housekeeping is excellent, the service team is beyond warm and friendly -- the overall resort is beautifully comfortable.
Friendly Staff and delicious food.
Recently stayed 7 nights at Volivoli Beach Resort and enjoyed a lovely relaxing holiday. The staff are so warm, welcoming and helpful. The food was generally good, but could be excellent with some form of quality control in place. Occasionally grilled bacon was served cremated, hot dishes were often on cold plates & served lukewarm, and the breakfast bar choices were limited. Where is all the delicious Fijian tropical fruit like coconut, mangoes pawpaw, pineapple..why is it not being showcased? Also expresso coffee should be part of prepaid food package, as there are no cafes around. Our villa was well appointed, but bed was very firm & would have liked the option of a mattress topper for our comfort, although this is purely personal. Only plasticware glasses provided, so requested real glasses. Also asked for seating squab cushions to soften the hard wooden sun loungers provided, which is standard in most resorts.
This resort is pitched toward the higher end of resort accommodation in Fiji and these few things, a little attention to detail, to ensure the guests comfort, would make such a difference.
Our family ( 3 Adults, one 16 year old boy) had a wonderful stay at Volivoli. Although this resort is well known as a dive resort, we are not divers, so don't let that put you off. The resort is stunning! Set up high to take in the beautiful views of the ocean and surrounding islands from each villa. Our villa was spacious and spotless, the cleanliness throughout the resort was impeccable, the best we have experienced in Fiji. We stayed in a 2 bedroom villa which was perfect for us.
The gardens were well kept and sun lounges and amenities are all in excellent condition. The pool was lovely with plenty of lounges. It has a small beach, not island style white sand, blue water but we enjoyed relaxing in the hammocks, reading our books and listening to the great music in the background from Ra Bar. We chose the full board option and although it was too much food for us, the food was very good and fresh and one of the highlights. We enjoyed the connections with staff and it was nice to see management making an effort to build relationships with guests. There were fewer daily activities that we are used to at family type resorts that we often stay at. I thought that my teen would be bored but he really enjoyed his stay. He connected with staff and other guests and there was enough to keep him occupied. We definitely got a workout with the hills, probably not for you if you have mobility issues. It was so nice to experience the Suncoast. We will be back! Sota Tale Volivoli!