브리타니아 애버딘 호텔

The room was welcoming and nice. The restaurant on the premises was very good. Time saver. The staff was very welcoming and beyond friendly

Didn’t have breakfast so can’t comment on that, staff were all helpful and friendly, unfortunately the building itself is the downfall, the cleanness was really poor, from the lobby and stairs all around it wasn’t touched in 4 days I was there it just needs a major upgrade all over, then the bedroom was fine but dirty curtains hole in door blocked sink no plug for bath and the most awful mouldy kettle must have been sitting there for months. I did ask for a new one and they gave it no problem but shouldn’t have gotten to that stage and out of date milks too was in the room. Altho it says pet friendly they were hesitant to let all 3 our dogs stay because of the kgs they weighed as apparently that’s a new rule that’s come into place. But was a fine enough stay just not for a cuppa.

Had a fire in the hotel on the 4th floor after 9.40 pm. That floor was removed from use for obvious reasons. Fire was apparently caused by faulty equipment in the store room. Booked a standard double but as given a twin single. In that room there was the smallest TV I have ever seen. I think tablets now days might be bigger. The mattresses were new but could count every spring that was poking out. Breakfast was overcooked. I was later moved to a better room thanks to the staff. This hotel needs a big time makeover and change in how it is run.

The hotel was like an oven. It made sleep hard to achieve. The room was clean but dated. The breakfast was great, the breakfast staff were incredibly helpful. She was so kind to my son. Showing him how to use the toaster. Very patient. Wouldn’t stay again though.

Television not working and no instruction manual in room.