나고야 프린스 호텔 스카이 타워

とっても素敵でした。ホテルの方々の対応も完璧。ラウンジも豪華。ただただ一つだけ残念だったのが、洗面台の蛇口の根元と、洗面の蓋にサビのような、水垢のような汚れあり。自宅ならばゴシゴシと歯ブラシで掃除するところでした。でも、それ以外は本当に素敵です。 またぜひ利用したいと思いました。ありがとうございました。

Starting with check-in, there was an angry looking man who appeared to be a supervisor/manager of sorts who was speaking with the other employees instead of having someone help us. Breakfast was the same menu everyday. There has a decent variety but overall lacked a bit of flavor. I would like state the staff that cleaned our room always did a great job and were friendly and courteous anytime we saw them. Now, at checkout as I was trying to approach the front. A man who appeared to be the same supervisor/manager was standing in the front. No greeting at all and just gave me an angry stare, if you don’t like your job or don’t like foreigners then he should find a new job. Then the lady at the desk who checked me out was clearly unhappy about something and rude. Same for her as well, if you are so unhappy about providing service for people please go find a new job and stop ruining people’s day. It left a really bad taste in my mouth and you can be sure that our family will not return to this hotel when we go back to Nagoya. But on November 20th between 10am to 1pm. There was a lady who helped me with shipping my luggage and a young gentleman. I would like to say they were extremely friendly, helpful and courteous.

Hotel settings were amazing but I found some spots where needed to be cleaned.

食器がそのままの席に案内され掃除されていなかった また2歳児がいるのに食事を取りに行くところから一番遠かった

Nice view nice room Room fee a bit tooo high though Lounge food variety too fee