하얏트 플레이스 워싱턴 DC/조지타운/웨스트엔드

The assistant manager went above and beyond for me and my family when I told her my kids didn’t feel well. She made me feel safe and showed me true hospitality

Clean room, courteous staff, and great location!

Staff were very friendly and helpful. Breakfast was ok for the price but the food container were getting empty and took a while to refill them with food. Aircon fan was very noisy

Great staff, and easy access to everywhere in DC

Really enjoyed our stay at this hotel. Great customer service especially Ritchie as mentioned in other reviews. He was even courteous enough to share restaurant options and give us detailed directions on how to get there. The room was spacious and clean. Bed was really comfortable and although the shower didn’t look any different from other hotel showers for some reason it felt amazing. I thought it was just me but my friend also agreed and the water stayed hot. Walls are a little thin, we could hear others talking but it wasn’t bothersome enough to take away from my 5 star review. The parking garage is a little tricky to navigate as it is not connected to the hotel. The hotel also has valet if you need to use your car during your trip. Since everything we needed was in close proximity to the hotel (great food choices and shopping) we decided to leave the car in the garage and walk during our weekend girls getaway. Would definitely stay again, actually looking forward to it.