룸즈 맨체스터 시티

We’d been made aware that the lift wasn’t working in advance. This was dealt with well. Our initial room was pleasant, however when a large air vent fell out of the ceiling and was dangling we were moved to a smaller far less pleasant room. The bathroom was full open and afforded NO privacy, not even the toilet. The floor covering includes shag pile carpet square that are past their best. Staff wise, the first young gentleman was very pleasant, however the Christmas Day team member was barely civil - no greeting at all, let alone a happy Christmas. Hotel felt safe, but I wouldn’t return.