페어몬트 세인트앤드류스

Room was fantastic as usual but unfortunately the on site Italian restaurant is lacking on portion size and is reasonably the only option unless you want to eat at the bar or in your room. The spa very few towels available and it was a rush of people to get one once they restocked them 6 at a time. Stayed last year and the ground floor restaurant was amazing but this now only serves breakfast and lunch, a bizarre decision. The sports bar looks quite run down now. The overall options for a someone not drinking alcohol were very small, pretty much fizzy drinks. Staff in the bar weren't entirely welcoming and pretty much ignored everyone.

Spa - could not believe for a 5 star hotel that you had to book a slot to use pool and spa! Given a 45 minute slot but no monitoring of that once in. Changing rooms were not great, dirty towels lying everywhere, lockers old and several not working. Facilities themselves were poor. Steam room appeared to have mold on tiles and steam coming out of a pipe in the wall with no cover over it or warnings beside it - dangerous. Room was of a good standard, all main surfaces were clean however, the surfaces not so obvious were not clean or dusted - table lamps, top of bed head etc. Staff - were all lovely and very polite. Food - was pretty poor. Breakfast - eggs not cooked through, pancakes stone cold, tea cold, 2nd pot far too strong even for me, 3rd pot too strong again, so gave up on that. Dinner in bar - fish & chips were not good, chunky chips slightly hard and fish was soggy. Not somewhere I would return to or recommend.

The room and service was great, top quality. I do recommend booking at the restaurants as the hotel says as they are full.

Good room, but it needed dusted! Everything very happy with.

Excellent service, professional staff. Food was great