아리마 핫 스프링 료칸 코토리

Enjoyed the facilities (including the use of the larger sister resort). Brilliant meals. However, we lost a pair of earrings that was placed inside a cupboard and we discovered missing when packing up.

⚫︎夕食や入浴するにあたって、別の施設へ移動しないといけないのは実際のところ不便に感じましたが、その分値段が手頃なのでやむなしと理解しております。 ⚫︎いずれの施設も清潔に保たれておりますが、特に水回りがとても清潔で、とても気持ちよく過ごせた要因の一つと感じます。 ⚫︎大人向けの料理は質・量共によかったです。一方子供向けは値段の割には質がイマイチでした。具材やメニューを改善された方が良いように思いました。 ⚫︎朝食時、子供用に「とんすい（呑水）」を追加でお願いしましたが、「とんすい（呑水）」という言葉を知らないようで聞き返されました。ご自分のところで使う食器くらいは覚えておいてもらいたいところです。

夕食が離れたところに行かなければならず、夜寒い中の移動が面倒だった。 朝食は館内で食べられるのだから、夕食も館内で提供してほしい。

This is a good hotel with very friendly and helpful staff. The pickup service is excellent and they come within 10 min after a phone call. The only one point I don’t quite like is diner not at the same building, but 1 min walk to other building. Otherwise, it is an excellent stay.

Nice and quaint ryokan with free shuttle service. The tourist information centre can help to contact them for you when you arrive. We booked the only room with an outdoor onsen and bathroom as we were travelling with a toddler. All other rooms don’t have any private toilets. Dinner was amazing and served at sister ryokan 5 minutes walk away. Breakfast was served downstairs. The staff were always smiling and ready to help. Very friendly and welcoming ambiance. Only complaints — room aircon, air purifier/humidifier and fridge were quite noisy throughout the night; some stains on the pillow case; toilet wasn’t well ventilated.