El hotel encantador
Away from all the noise, room was great shower was dirty had mold spots on the wall asked for room service once but I guess they don’t scrub the walls 😅 if you have bolt app you can get a ride in minutes which was great, location is more peaceful but there is no 7 eleven near by to go get snacks to avoid room service prices, POOL AREA: really nice views & private just know water is freezing since it’s shaded lol and there are a lot of lizards but they do keep the mosquitoes away 😅 you will have to download the hotel app to order room service and rides to the lobby,towels etc. we had building J and the walk was steep and slippery in some spots. only walked that once 😆
I feel betrayed as I booked a 5-star hotel from hotel.com. This property is nowhere near a 5 from what I experienced there.
Had to call for help with luggage from my car as I arrived. The Check-in took forever. My room was in building B, which was walks away from the main area and restaurant. You take a shuttle to get to breakfast. Spider webs, water pools, condensates on walls, smelly in the walkways to the room.
Room: Average. Counters in room weren’t clean. Sink faucet so flashy that water pooled everywhere. Towel shelf broken and hanging. Floor remains slippery from condensation.
Called three times for a room service to get a robe replaced and weigh machine battery replaced. During check-out waited half hour for bell boy, finally taking the baggage by just ourselves.
I wouldn’t recommend this hotel if you are expecting a pleasant 5-star experience.
Amazing value for such a premium property! We were automatically upgraded during our August ‘25 stay and thoroughly enjoyed the serene spaciousness of our ocean-view, private pool room.
Only downside was the time it took for hotel cars to come get us when called. We ended up walking down the slopes at times rather than wait around so not too big a deal. Wyndham Grand is also not within walking distance of marts or food vendors so be prepared to call a Grab (Asia’s version of Uber) or order from the hotel’s 24-hour room service.
A gem of a place in Phuket and definitely recommend for a romantic getaway or even for young families (they had fun floaties to use at the community pool :)
It was extremely beautiful, the ocean view was amazing the swimming pool in the room was perfect! They always were available for any questions or concerns, very professional and helpful! The floating breakfast and all the meals in general was delicious fresh and filling! Definitely would recommend to anyone looking for a luxurious time and definitely would stay again!
![[해외호텔] 2025 연말결산 70% 할인특가_우](https://thumb.tidesquare.com/privia_static/UPLOAD/2025/12/26/156748/0f7a8909-0eb4-479b-aa19-82a9d9357cff)