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The staff were very helpful and efficient. My room was clean and made up very quickly each morning. There was a wide variety of good choices for the breakfast - omelets, cereals, toast and muffins, juice, and very good coffee.

Staff, room, convenience of location

We had a lovely stay at the Carnegie Hotel. The hotel is perfectly located to explore the city. The rooms are clean and spacious for NYC. However the stand-out is the staff friendliness and the little touches that make such a difference to a stay. Wine and cheese hour in the evenings is so wonderful. We met other guests and enjoyed some treats before gathering our remaining energy to explore evenings in New York. The hot chocolate bar was a wonderful festive touch. Thanks so much to Yolanda, Alessandra, Delia and more for making our stay so fantastic!

Clean room, friendly/helpful staff, quiet environment, conveniently located. The continental breakfast needs work.

The location is great and accessible to everything. I went during Christmas time and for a solo traveller this is great because my room was very small. The happy hour each night is decent but the wine is not have great quality, but nonetheless it was nice. Their eating area is very small and crowded but they are doing the best they can. Beware of the gym access. Online they make it sound like it is complementary but it is not. It is off premises, which is fine but they did not tell me so that was disappointing. In each room there is a cool refrigerator and that was very helpful. At breakfast, they have an egg dish that is hot but the quality is not that good. Their yoghurts are good and they have way too many danishes and carbs. Their coffee is decent but not great. The hotel is close to all of the subways and very safe to walk around.