래디슨 블루 호텔 리즈 시티 센터

Clean room

Amazing stay

waited 15mins at a noisy hot reception to check in ,air con was loud so opened window to be keep awake by a nearby pelican crossing beeping every 5mins throughout the night and to top that the fire alarm went off at around 7:30.

Initial Room Issues (Room 352) Upon checking in on the evening of the 16th, I immediately noticed an unpleasant, "sticky" odor emanating from the bathroom of Room 352. While your team was responsive and attempted a workaround after investigating, the smell persisted. I eventually had to request a room change, and I was moved to Room 423. Housekeeping and Room Quality (Room 423) While I appreciated the room move, the remainder of my stay was unsatisfactory for the following reasons: • Lack of Housekeeping: On the evening of my second day, I returned to find that my room had not been refreshed at all. The bed was unmade, towels were not replaced, the room had not been cleaned, and the hospitality tray (hot drinks) had not been replenished. • Disparity in Amenities: I noticed that Room 423 was missing a refrigerator, which had been provided in my original room. This left me feeling as though I had been downgraded in quality simply because I requested a room without a foul odor. As a regular visitor to Leeds, I chose Radisson Blu for its reputation, but this experience has left me feeling undervalued as a guest. I hope you will look into why the housekeeping schedule was missed and why the replacement room was not of the same standard as the first.

great room and good facilities