햄프턴 인 샌프란시스코 다운타운/컨벤션 센터

I paid $400 and did not end up staying at this Hampton inn because the experience was unacceptable and unsafe from the moment we arrived. First, the area surrounding the hotel felt extremely unsafe. There were numerous homeless individuals outside the entrance, and as college students arriving for check-in, we did not feel comfortable or secure staying there. Second—the parking situation was completely misrepresented. When we arrived to check in, we were told there is NO designated guest parking. Our only options were: • Park 1 mile away and walk back through a sketchy neighborhood • Pay $65 per night for valet This information was NOT clearly disclosed on the website or Expedia. If we had known valet was essentially the only option, we never would have booked this hotel. To make matters worse, we drive a Tesla, and the only key we had was the app on our phone. Since we didn’t know valet would be required, we did not bring a physical key card. The front desk told us that even if we wanted to pay the $65 valet fee, they couldn’t accept the car, and then said “there’s nothing we can do.” The front desk staff I called was extremely rude, dismissive, and even talking over me while brushing off our concerns by bragging about their “8.5 rating” instead of offering any help or empathy. This was one of the worst hotel experiences I’ve ever had. I do not recommend this location, especially if you are unfamiliar with the area, traveling at night, or expect honest information.