I stayed for 5 nights, well maintained, clean & neat hotel. Staffs are very responsive, breakfast also good. I have engaged local tours with the hotel, it was also well arranged.
We were not given the room which we booked. We booked suite and a normal twin sharing room was given to us. Room lock was not working , ac not working. Not a nice place to stay.
Excellent staff very friendly and helpful
We spent one night at Hanoi La Palm and it has been quite wonderful. The staff were all pleasant and helpful. They even helped us book our bus to Sapa.
The room was clean, nice, and comfy too. Thank you so much!
Great location, helpful staff, very good breakfast.