쉐라톤 푸꾸옥 롱비치 리조트

客室など綺麗でした。が、エレベーターに乗る際、スタッフが一緒になることは他国では無かったのでちょっとびっくりしました。あと、日本語を勉強していると言っていた ZEN君には大変お世話になり、おかげでとても良い旅になりました。本当にありがとうございました。

Sea view room was really nice but the sunken and hard bed gave me backache. The beach was really nice to swim in and relax, spacious and many day beds. The full body massage was nice and we went daily but the head treatment was a waste of money. Breakfast was good but the options at the dinner buffet we booked was lack of freshness and poor choices and quality. Service is quite slow sometimes

NA

The villas are amazing and if you book a beachfront villa then you are in for a real treat, as far as accommodation is concerned. But as soon as you have a problem, need assistance or ask for anything the staff are not adequately trained to manage issues. Take note of current advertised offers on Sheratons website because you will find that they do not update their website and offers are not honoured or are removed without notification. It is almost like they are fishing for guests with offers and incentives yet when they don't achieve the results from their fishing, they simply pretend like the offers or extras never existed. What really disapointed my wife and I was that we planned our getaway around all of the little bonuses and extra activities that were on offer from Sheraton. You are spolit for choice in Phu Quoc when it comes to resort style accommodation so additional benefits that are available at the resort you choose, can and will make a difference to the overall experience. So if you are looking for that really special holiday with all the extras, consider somewhere else because the Sheraton Phu Quoc will not live up to expectations and only disappoint.

Yes, very comfortable stay and excellent location