소네스타 ES 스위트 잭슨빌

In town for a bowl game. Great service at check in, room was clean and bed comfortable. A little road noise from the interstate but not disturbing. Nice place!

check in was hard as I reserved two rooms. That was two reservations and I placed another name on one. The others arrived first but could not check in because they said my name was on the reservation. I asked to add the other person's name as I was sure I had done so. The others had to wait 90 minutes for us to arrive. When I arrived, at first the kept saying I had one reservation with two rooms. I explained I have two reservations. Once this fiasco was resolved they said they could not let me check in the others (who had gone to eat) because it had the other person's name on it. I explained that we had already said that and she was unable to check in. Then they wanted to authorize my card... uh no. Had to call friends who after eating returned and checked in. Other than this most of the rest of the time was good. We had a two story cottage, a bit musty smelling but clean and comfortable.

The room smelled musty and I killed 3 bugs during my 4 day stay. Also didn’t feel safe walking around outside at night. I would not recommend

Awesome place ended up having to stay longer than expected and they were very accommodating

Hotel is nice but needs some TLC. My room freezer was rusted, ceiling had cracks and A/C leaked into the bathroom area.