팔라초 브루나치니 부티크 호텔

We arrived to locked doors (for security) and when we were greeted she told us she wasn’t expecting anyone to check in. I showed our reservation and she apologized. We were given a different room than we booked, which had an upstairs, which is where the bathroom was, but not the bedroom. I specifically avoided booking this room type. I was then told our original room was not available and we would have to pay more to get another room type. Finally the settled and gave us the room on one floor. Our interactions with the staff were neither positive or negative, but neutral. It seemed we were a bother when we would engage. I didn’t like having to rattle the door every time we tried to come in. The location is good, not far from the market, and not far from the 4 corners. With the days being shorter in January, it was a bit uncomfortable waking some of the side streets in the dark. If I was to return to Palermo, I would consider staying here again, bit my preference would be to stay on one of the busy main streets, with the short dark days. Maybe longer sunny days would have felt different.

I visited this property during the off season. The property exceeded my expectations. I was given two rooms that adjoined via a staircase. The rooms were a ground floor and 2nd level. The room was clean, modern, comfortable, and the staff was attentive. The hotel offered laundry services and is very close the the main road that is pedestrian only and near the area where most restaurants and shopping are located. The hotel is in a very safe and walkable neighborhood. My stay here was very relaxing and the experience at this hotel was charming. It truly felt like a home away from home. I would definitely re-book at this hotel again.

Great hotel, the staff are super friendly and helpful. The rooms were comfortable, spotless and nicely decorated. The beds were very comfortable - nice sheets and bedding. They have a nice breakfast buffet with a variety of baked goods, meats and fruits. The location is great for walking in the historical center and it is an easy walk to Teatro Massimo. I will definitely stay at Palazzo Brunaccini Hotel again.

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