This was my second stay at the Chamberlain WH. It's in a great location for walking around in WeHo and easy drive to Beverly Hills and other nearby places. The property itself is nice, the staff was very friendly and helpful. The rooms are very large, with a separate sitting area with a couch, table, chair and large screen tv. The bathroom is large as well. The room was clean, but some of the fixtures and finishes are starting to show some wear and tear. Obviously, some of this is natural, but I believe I noticed that on my first stay around 18 months ago. Also, while located in a quiet area, the doors slamming in the hallways and people talking loudly does seem to bleed into the room. Not sure what can be done about that. My hearing isn't the best, but it is never fun to be woken up at 1:30 am to someone knocking loudly at a door nearby because he/she didn't have a key or whatever the situation is. That's not the hotel's fault necessarily either. In any event, a nice stay, if not a bit pricey, but for what I needed on this trip it worked out well.
Great location, large and clean rooms, very friendly staff. Would definitely stay here again!
Good quiet location. Fitness room was clean, well equipped despite its small size. Very very spacious for the whole family. The size of the room was the best part of the hotel. It would have been nice if there was a microwave in the room. Valet parking seemed very expensive ($65?) But it may be a standard in this area.
Working elevators, bathroom doors that actually close and conceal (forget about any ways to lock it) sinks that drain, and steps inside the room that doesn't cave in would be the bare minimum a hotel for this price should provide and guarantee. Plus, house keeping service is only provided when booked in advanced. They claimed that this info was given at check-in but, I don't think so.
Then, the staff tries to clean your room when "privacy" sign is hung AND we are on late check out. We had four occupants and they only provide three sets of towels. Even after requesting an additional set, only three sets are replenished after housekeeping service is done.
The one working elevator was extremely tiny, slow and jerky. Any Expedia Gold perks must be requested, including late check outs and drinks for each occupants.
Great hotel and staff
Courteous staff and very nice room