I arrived while on a work call and at 12pm (way earlier than check in time)- the lady at the check in desk was so helpful, checked me in with no questions asked.
This little gesture made all the difference. I visit Chicago quarterly for work and I will now always book the Thompson- great service, thank you!
Expensive, but comfortable and in a great location
N
The hotel staff were very friendly and helpful. The room was clean and stylish but looked a little disheveled, crooked pictures on the walls, damaged lamp shade by the bed, mirror in bathroom showing significant water damage on its frame. I would have appreciated an area rug to soften and quiet things in the room. The gym was very good. The staff at Tavern on Rush were efficient and helpful although I am sorry Nico is no longer operating.
Great location! Would return again if I was booking a hotel for the location.
Comfortable beds as well.
Rooms were a bit tired (my room had broken tiles and a torn drape).
The biggest issue for me was I’m a working/traveling mom and I need to pump while away. I always ask to put my ice packs in the hotel’s freezer so that I can transport my milk home without spoiling, but this hotel does not have a freezer. I was stunned. I travel for work often and have never come across a hotel without a freezer. Someone at the front desk told me the restaurant had one, but that they DEFINITELY wouldn’t let me store anything in their freezer. Out of desperation, I decided to ask them myself on my last night and explain the situation (it was only ice packs and they were in ziploc bags). I was initially told it was a liability thing and it couldn’t be done. I reiterated there was no breastmilk and they went to ask a manager who ended up allowing it, which was a huge relief. So my biggest piece of feedback for the hotel is, on behalf of all breastfeeding working/traveling moms, please get a freezer. And more microwaves. I couldn’t sterilize my pump parts because there was no microwave available so I just had to wash them and hope for the best.
![[해외호텔] 2025 연말결산 70% 할인특가_우](https://thumb.tidesquare.com/privia_static/UPLOAD/2025/12/26/156748/0f7a8909-0eb4-479b-aa19-82a9d9357cff)