더블트리 바이 힐튼 호텔 로스 앤젤레스 다운타운

Super amazing! 10/10

The overall experience was quick and easy. Clean and effective. Definitely will come back. Only issue was homeless was everywhere on the street but based on my understanding the hotel was in downtown.

Everything just wasn’t what I was expecting. Didn’t adhere to my standards. This is a place where I wouldn’t come back to

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I booked at the DoubleTree in downtown Los Angeles for a 3 night stay while I worked in the area. The good: The room was clean and the in house restaurant has good food and friendly staff. The gym has just enough treadmills, free weights, and machines to keep you happy for a few days. Parking is easy. The bad: The front desk staff left much to be desired, and usually had a long line with long waits. When I got home from work one day, I went all the way up to the room and found that my key did not work. I had to get in line and wait 20 minutes just to speak with someone to reprogram my key. She handed it back to me without any explanation. When I asked her why it did not work, she said, "I don't know. Our systems were down for most of the day." Parking is expensive at $47/day, but I suppose with it being downtown, it's expected. The television in the room was garbage. Every channel froze up every few seconds and it was impossible to watch anything at all. One day when I went to work, the remote for the television was switched out with an older one that did not work on the television in the room. I probably would stay here again, but it certainly wouldn't be my first choice.